DMCA Policy

Last updated: April 27, 2026

Grail respects the intellectual property rights of others and expects users and contributors to do the same. In accordance with the Digital Millennium Copyright Act of 1998 (the "DMCA"), 17 U.S.C. § 512, Grail will respond expeditiously to claims of copyright infringement committed using the Grail website or service that are reported to our Designated Copyright Agent identified below.

Designated Copyright Agent

If you are a copyright owner, or authorized to act on behalf of one, please report alleged copyright infringement on our service by submitting a notice to our Designated Agent:

Our Designated Agent is registered with the U.S. Copyright Office. The current registration can be searched at dmca.copyright.gov.

Filing a Takedown Notice

To file a valid notice of copyright infringement under 17 U.S.C. § 512(c)(3), your written notice must include all of the following:

• A physical or electronic signature of the copyright owner or a person authorized to act on their behalf.
• Identification of the copyrighted work claimed to have been infringed (or, if multiple works, a representative list).
• Identification of the material claimed to be infringing, with information reasonably sufficient to permit us to locate it (e.g., the URL on grail-cards.com).
• Your contact information: name, mailing address, telephone number, and email address.
• A statement that you have a good-faith belief that use of the material is not authorized by the copyright owner, its agent, or the law.
• A statement, made under penalty of perjury, that the information in the notice is accurate and that you are the copyright owner or authorized to act on behalf of the owner.

Send the completed notice to dmca@grail-cards.com. Notices that do not substantially comply with § 512(c)(3) may not receive a response.

Our Response Procedure

On receipt of a compliant notice, Grail will:

• Acknowledge receipt of the notice within 2 business days.
• Promptly remove or disable access to the material identified in the notice.
• Notify the user or contributor responsible for the material, where applicable, and provide them a copy of the notice.
• Log the notice and resolution in our internal takedown register.

Repeat infringers will have their accounts terminated in appropriate circumstances.

Counter-Notification

If you believe material you posted was removed in error, you may submit a counter-notice under 17 U.S.C. § 512(g)(3) to dmca@grail-cards.com. A valid counter-notice must include:

• Your physical or electronic signature.
• Identification of the material that was removed and the location at which it appeared before removal.
• A statement under penalty of perjury that you have a good-faith belief that the material was removed as a result of mistake or misidentification.
• Your name, address, and telephone number, and a statement that you consent to the jurisdiction of the federal district court for the judicial district in which your address is located (or, if outside the U.S., any judicial district in which Grail may be found), and that you will accept service of process from the person who filed the original notice or that person's agent.

On receipt of a valid counter-notice, we will forward it to the original complainant. If the complainant does not file an action seeking a court order against the user within 10 business days, we may restore the removed material.

Misrepresentation

Under 17 U.S.C. § 512(f), any person who knowingly materially misrepresents that material is infringing, or that material was removed by mistake, may be liable for damages. Please consider whether the use you are reporting is fair use, licensed, or otherwise permitted before filing a notice.

Questions

General questions about this policy (not takedown notices) can be directed to support@grail-cards.com.